FREQUENTLY ASKED QUESTIONS
What is Axle Spindle Inc. and what products and services do you offer?
Axle Spindle is a leading manufacturer and distributor of commercial truck replacement spindles. Our network provides world-class axle spindle repair and replacement solutions through a growing network of installers.
We offer patented premium parts, along with fast shipping and doorstep delivery. Members benefit from in-person product demonstrations, expert support with over 20 years of experience, and access to comprehensive resources, including manuals and video tutorials.
Joining our network is free, and we provide ongoing support to help businesses grow with confidence.
How do I place an order?
Our vendors can place orders in several convenient ways:
- Directly through the checkout process on our website.
- By emailing us at service@axlespindle.com
- Or by phone at 716-336-4734, or toll-free at 1-844-AXLE-SPINDLE.
Do you offer installation services for the products purchased on axlespindle.com?
Shopping on axlespindle.com is limited to our network members. Our network is a community of installers that spans across North America, and our specialists have the expertise to get your truck or trailer back on the road quickly and affordably. To find an Axle Spindle specialist near you, visit our facility locator.
Can an axle spindle be repaired?
Once a spindle is identified as problematic, we always recommend replacing it with one of our spindles for a durable, long-lasting solution. While repairs are possible in rare cases, they are often short-term fixes that push the problem into the near future and can also negatively affect bearings and other components.
Can a spindle be replaced? Can you replace just the spindle on a truck or trailer axle?
Yes, our spindles are designed to replace commercial truck and trailer spindles on OEM axles. Most OEM axles come with permanently integrated spindles that are not designed for easy removal or replacement. Our replacement spindles redefine the repair process, allowing truck and trailer owners to avoid the significant cost of replacing an entire axle just to fix a problematic spindle.
What is a Spindle on a truck or trailer?
A spindle on a truck or trailer is a crucial part of the axle assembly that connects the wheel and hub to the vehicle. Working with the bearings and other components, it enables the wheels to rotate smoothly while supporting the vehicle’s weight.
What is the difference between a parallel spindle and a tapered spindle?
A parallel spindle has a uniform cylindrical shape, maintaining the same diameter throughout, and is typically used with ball or cylindrical roller bearings. This design is best suited for lighter loads, such as utility trailers and car haulers.
A tapered spindle, on the other hand, has a conical shape, wider at the base and narrowing towards the end. This design helps distribute weight more evenly, reducing stress on the axle and bearings, making it ideal for heavy load trailers like flatbeds and tankers.
Do you provide Mack Spindle Replacement Services?
Yes, Mack spindles are available to our network through our shop. If you need spindle replacement for your Mack truck use our facility finder to locate a spindle specialist near you.
How do I know if my axle spindle needs repair or replacement?
When inspecting your truck for signs of trouble, listen for unusual noises like whirring, clicking, or clunking, particularly while turning. Unusual vibrations can also be an indicator as well as visual signs like bearing grease leaking from the boot. A quick visual inspection of the inner side of the wheel’s rim will help identify any issues. If you’re unsure about the condition of your spindles, contact our support team at 716-336-4734 or toll free at 844-AXLE-SPINDLE.
Do you offer a warranty on your spindles?
Yes. All of our spindles are backed by a 1 year limited warranty. Warranty details are found in our Terms and Conditions.
How do I request axle spindle replacement services?
You can request our services in several convenient ways:
- Directly from our contact page.
- By emailing us at service@axlespindle.com
- Or by phone at 716-336-4734, or toll-free at 1-844-AXLE-SPINDLE.
What areas are covered by your doorstep delivery service?
Our network members all across North America (United States of America, Canada and Mexico) enjoy the same fast, reliable, doorstep delivery service. For inquiries outside of North America please contact us at service@axlespindle.com.
Where do we offer spindle replacement services?
Currently, our network of installers offer spindle replacement services throughout the USA, Canada and Mexico. Visit our facility finder for an interactive map.
How long does it take for axle spindle replacement?
With our patented designs, our spindle specialists can replace a spindle in 90 minutes or less, with the average replacement time being 1 hour.
How can I contact customer support for further assistance?
You can contact us in several convenient ways:
- Directly through the contact form found here.
- By emailing us at service@axlespindle.com
- Or by phone at 716-336-4734, or toll-free at 1-844-AXLE-SPINDLE.